This accessibility statement applies to the Written Medicine web-based application.

This website and application are run by Written Medicine. We want as many people as possible to be able to use our service.

1. How accessible this website is

We are committed to ensuring our platform is accessible to users with a wide range of abilities.

The Written Medicine application has been designed to comply with Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA.

2. The system supports:

• Clear and consistent page structure, Logical heading hierarchy

• Keyboard navigation

• Sufficient colour contrast

• Resizable text without loss of functionality

• Screen reader compatibility where applicable

• Clearly labelled form controls

• Plain English content

In addition, the core function of Written Medicine supports accessibility by generating:

• Simplified English medication instructions

• Multilingual medication labels

• Pictogram-enhanced instructions

• QR code access to audio guidance

These features support healthcare providers in meeting their obligations under the Accessible Information Standard.

3. Feedback and contact information

If you find any accessibility problems or need information in a different format, please contact:

Email: info@writtenmedicine.com

We will consider your request and respond as soon as possible.

4. Reporting accessibility problems with this website

We are always looking to improve the accessibility of our platform. If you identify an issue, please let us know using the contact details above.

5. Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

www.equalityadvisoryservice.com

6. Technical information about this website’s accessibility

Written Medicine is committed to making its web application accessible in accordance with:

The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The application is designed to comply with WCAG 2.2 Level AA.

7. Accessibility testing includes:

• Automated accessibility testing tools

• Manual keyboard navigation testing

• Review of colour contrast ratios

• Ongoing usability feedback from healthcare professionals and patients

8. Preparation of this accessibility statement

This statement was prepared on: January 2023

It was last reviewed on: January 2026

Accessibility testing is reviewed periodically as part of ongoing product development and release cycles.